Position: Retail Assistant Type: Permanent Salary: Competitive Location(s): High Wycombe Closing date: 29th February 2020
Hours of work required – Evenings, Weekends & Bank Holidays Responsible to: Retail Manager Scope and General Purpose: To consistently deliver high levels of service, quality and value to our customers

Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance

Reviews daily bookings, tee times, lessons, societies and events
Greets customers using name where possible. Offers customers playing options and informs of daily offers and promotions. Answers questions relating to retail and golf issues.
Processes all telephone enquiries, green fee and other payments in a professional manner
Reconcile all transactions and process orders through the ESP/check order system in an appropriate manner
Offer assistance to customers on merchandise and facilities on offer
Complete daily tasks and duties in a timely fashion
Replenish shop stock and update promotions daily, ensure stock is secured out of hours
Maintain a well presented retail area, with all items bar coded and security tagged
Maintain the highest level of security never leaving the retail area unattended.
Complies with BGL personnel policies and procedures and health and safety procedures
 

Please submit your up to date cv and application to Tom Blick at: t.blick@wycombeheightsgc.co.uk