Role: Head Freshers’ Helper (High Wycombe and Uxbridge based opportunities)

This opportunity profile is designed to give you an idea of what your position with the organisation will involve. It highlights the commitments, skills and benefits you can expect taking up that role.

Period of Work:

Welcome weeks across the year and adjacent weeks as appropriate. There may be opportunities to work in other areas of the Union beyond the scope of welcome periods.

Important dates: Training for High Wycombe Freshers Helpers is Friday 22nd September 2023 

HW students - Please check you can commit to the training before you submit an application. Attendance at this training event is an essential requirement for the job for the High Wycombe Team.

Benefits:

• Hourly pay at £13.17 (including annual leave allowance
• Generating new/creative ideas
• Temporary employment - no need to commit long term
• Building interpersonal skills
• Building verbal communication skills
• Working as part of a team
• Opportunity to work on own initiative 
• Opportunity to problem solve
• Experience in working in a pastoral role
• Can broaden cultural awareness
• Citizenship – sense of making a difference to individuals, carrying out a worthy role and satisfaction in helping create a great student community amongst the new students
• Helping fellow students settle into University life, i.e. being away from home for the first time and introduction to the Higher Education regimen and routines and practices
• Opportunity for development into other student roles within the Union
• Supervisory experience and liaison with senior members of Union and University staff

Duties and responsibilities:

• To fulfil all responsibilities of a Freshers Helper
• To supervise Freshers Helpers whilst on duty.
• To organise collection and distribution of daily briefing sheets, publicity and any other information.
• Disseminate any pertinent changes to information to the Freshers Helper Team, such as room changes for induction sessions.
• To work with the Project Coordinator in the construction and distribution of rotas where necessary and communicate any deviation from the master rota to the Project Coordinator.
• In conjunction with the Project Coordinator, manage the rota during any staff shortages/ excesses in staff.
• To liaise with the Students’ Union with any issues from your duty shift.
• To motivate and encourage Freshers Helpers whilst on duty.
• To co-ordinate sufficient breaks for Freshers Helpers whilst on duty.
• To lead by example at all times.
• To delegate responsibilities and locations to Freshers Helpers.
• To co-ordinate what is on the display stand / Help Desk whilst on duty.
• To sign Freshers Helpers Timesheets in and out.
• To efficiently and effectively conduct an informative shift handover to Head Helpers and communicate relevant information to the whole Head Helper team as necessary.
• Any other duties as required.

Standards required

• The post holder will need to act in a polite, friendly and helpful manner.
• The post holder will present themselves for work on their designated shift clean and tidy, wearing the stipulated uniform which will be clean and ironed.
• The post holder will display the highest standards of integrity and honesty at all times.
• The post holder will observe high standards of punctuality.
• The post holder will not consume alcohol or intoxicating substances whilst on duty, or arrive on duty under the influence of either.
• The post holder will be aware and respectful of equal opportunities and sensitive to diversity.
• Then post holder will not smoke on duty whilst wearing uniform.
• The post holder will exhibit a respect of ethical and environmental issues and solutions in a workplace environment

Time commitment:

Casual Hours as required

Hours will be allocated with as much notice as possible, but this will be governed by the nature and timely requested tasks for Freshers Helpers by University and Students Union staff as well as the Project Coordinator receiving accurate information of Freshers Helper availability in a timely manner.

Qualification requirements:

A current student at Bucks New University

.

Venue:

University Campuses, Halls of Residence, local vicinity and other (in case of trips, off site activities)

For further information contact:

Katie Smith, Project Coordinator

Katie.Smith@bucks.ac.uk, 07899 875 407

bucksstudentsunion.org/workforus

To apply:

Complete the application form here