Who we are
We are the Advice Centre, here to listen to, advise and support students by providing a professional, independent and confidential service, which is accessible and welcoming. We will use our experience and knowledge on student issues to influence University thinking to make life better for students at Bucks.
Email us at suadvice@bucks.ac.uk and we will arrange an appointment for you speak to an adviser as soon as possible to suit you.
What we do
We give you confidential information, advice, and guidance and help to solve whatever problem you may have.
We hold the Advice Quality Standard for our advice on social welfare problems. We are members of Advice UK, the largest network of free and independent advice centres in the UK.
How to get in touch
Email us at suadvice@bucks.ac.uk if you have a problem or question. For more simple enquiries, we will respond straight away, and for more complex problems we will arrange an appointment for you to speak to an advisor as soon as possible to suit you.
Appointments can be:
By telephone - we will phone you.
Online through Teams - we will organise this.
Face to Face - we will organise this using the latest COVID-19 guidelines and some Advisers may request that you wear a face mask for the appointment as we work in small confidential offices and they may arrange to see you in a larger room. Please let us know if you have any concerns about this.
Appointments will usually be available within 24 to 48 hours of a request during the normal working week from 10am to 4pm Monday to Thursday and to 3pm on Friday. Appointments outside these times are possible but may take longer to arrange.
All Advice Centre staff operate within a confidentiality policy contained within our operating statements.
High Wycombe Campus
You can find us near the Students’ Union on the ground floor of North Wing.
Tel: 01494 603 016
Monday to Thursday: 9am-5pm
Friday: 9am-4.30pm
Uxbridge Campus
You can find us on the first floor near Pulse.
Tel: 01494 605 180
Monday to Thursday: 9am-5pm
Friday: 9am-4.30pm
Appointments can be made outside these times – please ask for more information.
Buckinghamshire New University has fully accessible campuses, however, we do advise anyone with specific access requirements to contact us before visiting.