Award in Customer Service Excellence (licensed hospitality)

Award in Customer Service Excellence (licensed hospitality)

Guided learning hours: 8-9 hours

Learning outcomes:

  • pre-service checks
  • knowing your customers
  • achieving excellence in customer service
  • the importance of working relationships
  • customer safety.

Assessment: 35 multiple choice question exam

Certified outcome: Certificate of attendance

Price per person: £140

Events Calendar

<December 2018>
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