BNU Wellbeing Support reminder

Hello, it was so lovely to meet many of you at RepCon recently. I wanted to take this opportunity to follow up and send a little message to remind you of the services BNU offer which can also support you.

Disability and Inclusion

Our Disability Advisors can support you through periods of physical or mental health disabilities. They are one of the first to offer a working diagnosis, so if you visit them for a screening and meet the criteria, they can offer support and adjustments whilst you wait for a medical diagnosis. They can provide non-medical helpers and adjustment plans to support you through your studies. Two new Mental Health specialists will be joining the team by the end of this calendar year to ensure we’re covering all bases for support. You can find out more here.

Student Hub

Our hub team will always meet you with a smile. They can signpost you to a range of services and different departments across the university and can help with everything from welfare concerns and bursaries, to concerns and printing replacement IDs. You can find out more information about them here.


The Accommodation team share a space with the hub, you can visit them if there are issues with your halls and they can offer support if you would like to move rooms. The team are supported by Senior Residents who are on hand to help overnight so get in touch if you need a hand.


Our Counselling service offers free and confidential professional therapy which can help you through those periods of stress and anxiety. We also have a partnership with Healthy Minds to support students with CBT. Please follow this link to book an appointment.


The Chaplaincy can offer spiritual guidance for all faiths and none. The Sanctuary also provides a quiet space for contemplation or prayer. For guidance or support, please get in touch.

Student Learning and Achievement

If you’re not sure about academic referencing, research or critical thinking skills, this team can help. They are on hand to support you across the year but in particular, come into their own around assessment deadlines. Find out more.


The library can support you with research, loan laptops and study spaces. You can speak to the library team here.


Careers can help you with CVs and job interviews through group sessions and one-to-one advice. This is crucial for all of you because your role as SU Rep will help you stand out from the crowd on interview day. They can also support you through the study abroad process and much more, get in touch for more information.  

External Support

There are several external services, 24/7 services which can support you out of hours.


Students can sign up for Togetherall with their BNU email

Samaritans: phone free on 116 123 or email:

Text SHOUT to 85258 for Mental Health Support

Text HECTOR to 85258 for Suicide Support

Call 0800 068 4141 to access the Papyrus Suicide Support

Call 111 to access their Mental Health Line


You can find more for the local area here.


There’s always help at hand if you’re struggling so please don’t hesitate to get in touch with the teams.

- Sophia James, Head of Students and Wellbeing