Welfare Advisor

Location: primarily based at the Uxbridge Campus

Department: Membership Services

Contract type: full-time, permanent

Hours: Full-time (based on a 37-hour working week, Monday to Thursday, 9am-5pm and Friday 9am-4.30pm) with the flexibility to occasionally work outside the core hours

Salary: Grade E: £29,179 - £32,546 + London Allowance

Closing date for applications: Thursday 3 July 2025 at midnight

Interview date: Friday 17 July 2025

Start date: as soon as possible

Are you passionate about supporting students and helping them navigate university life? Are you looking to work for the Students’ Union that is ranked in the top 3 in the UK?

If this sounds like you, we're looking for a dedicated and approachable Welfare Adviser to join our Students’ Union Advice Centre team. In this pivotal role, you'll provide guidance on a wide range of academic, financial, housing, and welfare issues—ensuring students receive the support they need to thrive at university. You’ll be working with our healthcare students at our Uxbridge campus, offering one-to-one advice, providing tailored support, and advocating for students when needed. From supporting financial hardship applications and budgeting advice to providing information on academic processes and university regulations, your work will make a real difference to students.

Bucks Students’ Union is a democratic, student-led organisation whose mission is to make life better for students at Bucks. We are committed to improving the student experience and actively seek to bring positive change to student life.

We are ranked in the top 3 students’ union in the UK, are a Real Living Wage Employer, a Mindful Employer and have achieved the highest standards in accreditation for Fairtrade, Green Impact, Best Bar None and Quality Students’ Unions.

Our reward package provides over 40 days paid annual leave each year as well as a competitive pension, extensive development opportunities, wellbeing support and discount schemes, amongst other benefits.

We are committed to tackling inequality and offer a ‘guaranteed interview scheme’ for applicants of colour and/or applicants with a disability. If you have a disability and/or are a person of colour and you meet the criteria of a role description and person specification of a role, please select the ‘guaranteed interview scheme’ option on the application form.

Please find the full applicant pack here

For more information, contact sujobs@bnu.ac.uk or call 01494 601600

The successful candidate will be required to undergo a DBS check to fulfill the requirements of this role.

To apply, complete this form