Details
We are seeking a dynamic part-time, organised & friendly Dental Receptionist to join our fabulous dental practice, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation of the front desk and contributing to a positive patient experience. The ideal candidate will serve as the first point of contact for patients, working 1 day during the week with our Head Receptionist, with sole responsibility for our reception area on a Saturday, supporting our wonderful admin & clinical team. Additional days are available for annual leave cover.
Duties
- Greet patients warmly upon arrival and assist with check-in procedures.
- Schedule appointments and manage the appointment calendar effectively.
- Handle patient inquiries, both in-person and over the phone, providing accurate information regarding services and procedures.
- Maintain patient records, ensuring all information is up-to-date and confidential.
- Process patient payments and manage billing inquiries with accuracy.
- Collaborate with dental staff to ensure seamless communication and coordination of care.
- Assist with inventory management of office supplies.
Skills
- Administrative experience is highly desirable, but not essential if you possess strong IT skills, particularly in a healthcare setting.
- Excellent communication skills, both verbal and written, to interact effectively with patients and team members.
- Strong organisational skills with attention to detail to maintain accurate records.
- Proficient in using computer systems and dental software for scheduling and record keeping. Full training will be provided.
- Ability to work well under pressure while maintaining a calm and professional demeanour. If you are passionate about providing excellent patient care and possess the necessary skills, we invite you to apply for this rewarding position as a Dental Receptionist in our practice.
Job Types: Part-time, Permanent
Pay: £12.71-£14.00 per hour
Benefits:
Language:
- Beautifully spoken English (required)
Work authorisation:
- United Kingdom (required)
Location:
- High Wycombe HP13 6RU (required)
Apply HERE