Senior Sales Assistant/ Keyholder

Permanent, part-time position, 25 hours per week minimum, additional hours available on an ad-hoc basis.

Toys-UK is an independent toy shop with a history spanning over 100 years, we are looking for an enthusiastic person with a strong work ethic to join our team of toy specialists. Applicants must be confident interacting with members of the public of all ages, passionate about toys, driven, customer-focussed and able to retain product information about our vast range with ease. Our team regularly hosts spontaneous product demonstrations in store, as well as organised activities for our customers, such as mascot days, play days and competitions, Senior Sales Assistants must be able to promote these events in store and be keen to get involved with our staff dress-up days such as World Book Day, Halloween, Christmas jumper days and our Christmas Eve ‘PJ Day’ with a view to raising brand awareness and giving back to our local community.

Responsibilities:

• Customer service.
• Cash Handling.
• Keeping abreast of industry trends.
• Maintaining extensive knowledge of our vast range of toys & games.
• Product demonstration.
• Participating in store events.
• Running shifts in the absence of a Manager:
• Prioritising and delegating tasks.
• Carrying out daily Health & Safety checks.
• Reporting daily takings to Head Office.
• Responding to store emails as required.
• Supporting our diverse team.
• Attending toy fairs and previews as needed.

Skills

Essential:

• Exceptional customer service.
• Basic cash handling.
• Basic computer skills.
• Manual handling.
• Must be capable of unloading heavy boxes from pallets and carrying stock upstairs to our stock room.
• Flexibility to work weekdays, weekends, and school holidays.

Desirable:

• Previous retail experience.
• Previous keyholding experience.
• Previous experience within the toy industry.
• Personal interest in children's toys & games.

To apply, please pick up an application from in-store to accompany your CV.

We look forward to meeting you!