National Citizen Service – Delivery Worker

National Citizen Service (NCS)

£1237.50 per programme

The National Citizen Service is a youth programme for 16 and 17 year olds launched nationwide in 2013. Participants experience residential activities away from home and team-based skill building sessions, before developing their own Social Action Project (SAP) designed to benefit their local communities. NCS aims to create a more cohesive, engaged and responsible society.

Taking part will result in young people:

• learning some new skills
• meeting new people
• making a real difference to the community or an issue they care about

National Citizen Service will take place during the summer at the end of Year 11 and 12. It will run for four weeks full-time, including two weeks away from home. After that, participants complete 2 weeks of Social Action in their community.

Working in a team, young people will have the chance to take part in exciting outdoor activities like coasteering, canoeing and abseiling.

Participants also get the opportunity to design and deliver their own project in their local community. This could mean working with other young people to improve the area where they live, benefiting everyone who lives there.

National Citizen Programme (NCS)

• NCS is a 4-week personal development programme for 16-17 year olds in Year 11/12.  Teams of up to 15 young people take part in a challenging and action-packed programme, a major part of which involves a social action project in the community.
• NCS Teams are made up of people from a variety of backgrounds and experiences.  This Team ‘mix’ is a unique ingredient, which contributes to the development of all Team members. 
• The NCS Team develops confidence, motivation and skills and offers young people the opportunity to gain qualifications.  Taking part will result in young people learning some new skills, meeting new people, making a real difference to the community or an issue they care about.
• NCS activities are carried out under the guidance of the Delivery Workers who ensures a supportive learning environment, which is vital to successful personal development. 

Context of Work

NCS is delivered nationally by a network of ‘Delivery Partners’, organisations from the public, private and voluntary sectors who are committed to the development of young people. Delivery Partners work within the NCS Trust guidelines to deliver a programme of the highest quality in partnership with a regional delivery partner.

Purpose of Job

To lead a Team of individuals with support of another Delivery Worker through the NCS programme.  The Delivery Worker facilitates and encourages young people’s achievements, while guiding each NCS member on an individual learning journey.

Job Summary

To develop and deliver high quality National Citizen Service programmes for young people throughout the county and enable them to participate on the programme.

Main Purpose:

• Understand and be familiar with the National Citizen Service Programme. Plan and deliver the 4-week programme in line with funders’ specifications and quality standards of Young Gloucestershire.
• Ensure required paperwork is completed
• Provide leadership and guidance to the NCS Team and take responsibility for the Health, Safety and Welfare of the participants during all parts of the programme - including the supervision of the team at all times – which includes 2 x 5-day away from home residential experience.
• Supervise the Team’s liaison with community organisations and agencies to plan, prepare and carry out appropriate community projects in accordance with programme quality requirements.
• Set programme objectives, to meet both team and individual needs and to deliver the expected learning outcomes.
• Plan and carry out regular team reviews incorporating the development of action plans.
• Set and enforce appropriate disciplinary procedures in line with Young Gloucestershire’s rules, regulations and codes of conduct.
• Produce risk assessments to the required standards prior to each of the NCS Team's activities.
• Sourcing and arranging suitable venues for NCS Social Action planning and delivery within local communities.
• Maintain accurate records of NCS and individual performance and progress, as required.
• Submit accurate reports as necessary to the Line Manager to include an End of NCS Report recording the activities undertaken by each Team and individual progress.
• Promote the good name of Young Gloucestershire at all times.
• Inform Line Manager of all accidents, incidents and near misses and complete appropriate paperwork.

Other Duties and Responsibilities:

• To ensure that the Equal Opportunities and Health & Safety policies are implemented and kept under review.
• To develop and maintain a team work approach to all aspects of the work.
• To promote and maintain a positive image of Young Gloucestershire as a responsible and professional service.

Delivery Worker Person Specification

Skills, Knowledge and Abilities

Essential

• The ability to provide leadership in a challenging environment
• The ability to provide a positive role model for young people
• Organisational and administration skills and self-motivation
• Enthusiasm, stamina and a willingness to work unsociable hours when necessary
• The capacity to engage with people at all levels
• Commitment to motivate and inspire disaffected young people to achieve their potential
• Experience of working with groups of young people
• Commitment to Equal Opportunities Legislation and an understanding of, and commitment to work within, the principles of diversity
• Effective time management skills, including the ability to prioritise and manage a varied workload
• Ability to maintain appropriate personal boundaries with young people
• First Aid trained or willing to complete training
• Demonstrate an empathy with and commitment to the work of Young Gloucestershire

Desirable

• Experience of dealing with a  range of issues facing young people from a variety of backgrounds
• Food Hygiene experience

DATES: There are a number of options for Summer 2019:

1^st July - 26^th July - Gloucestershire

8^th July – 2^nd August - Gloucestershire

15^th July - 9^th August – Gloucestershire

22^nd July – 16^th August – Gloucestershire

29^th July – 23^rd August – Gloucestershire

5^th August – 30^th August - Gloucestershire

And/or:

1^st July – 26^th July - Worcestershire

15^th July – 9^th August - Worcestershire

29^th July – 23^rd August – Worcestershire

And/or

8^th July – 2^nd August - Hereford

5^th August – 30^th August - Hereford

This post is subject to an enhanced DBS check and mandatory pre programme training.

Please send your CV to jobs@youngglos.org.uk